Being a manager is not for the faint of heart. Congratulations for being brave enough to try.

This week, we’re seeking courage from ourselves and from the people we manage. From managers, it looks like delivering that tough feedback we’ve been avoiding, or remaining calm in the middle of what might feel like chaos. From our teammates, it might look like speaking up in a meeting to offer a dissenting opinion, or trying something outside their normal skill set.

Whatever it is, courage is not about not being scared. It’s about being scared, nervous, or anxious, and taking action in spite of that fact.

Manager action: Be on the lookout for acts of courage this week. Did a usually quiet person speak up? Did someone try something new and difficult? It’s your job to notice when that happens. When you see it, address the person one-on-one and say directly, “I saw you do that. That took courage. Good job.” The responses may surprise you.

Self-reflection: When was the last time you modeled courage for your team? 


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